The SynergyGroup market update

The SynergyGroup Announce Public Workshops for 2004

Synergy e-Campus Online Reinforcement Now Available

The SynergyGroup kicks off 'Value Add' Client industry events

Welcome to the first edition of ‘The SynergyGroup News Brief’ our quarterly newsletter where you can keep up-to-date with the latest business and learning development trends and technologies and find regular updates about The SynergyGroup training and service initiatives.

The Year in Review
In 2003 we responded to our client’s needs for more extensive domestic and Asia Pacific-wide services that deliver consistent methodologies and strong learning outcomes. The expansion of our services for you across Australia, New Zealand and Asia has also lead us expand The SynergyGroup service offerings in some exciting areas.

In 2004, we are committed to continue to deliver the highest level of services across Asia Pacific and Australia, enabling us to support those of you with domestic and regional training and development requirements.

Our expansion into Asia Pacific could not have come without your support. We are privileged to work with many of the world's leading businesses and the success of these relationships has fostered greater motivation and passion for us to continue our work with you while expanding our horizons.

New Expansions
One of the most exciting initiatives for this quarter is the launch of the Synergy e-Campus – our e-learning platform. Synergy e-Campus provides on-line learning re-enforcement of our programs as part of our proprietary, blended learning approach. Click our response form at the end of this news brief for more details on Synergy e-Campus to find out how Synergy e-Campus can be incorporated into your training and development initiatives.

Other initiatives we are excited to launch this quarter include our Public Programs and Synergy Client Events. Click on the links for more information about participation or fill in our response form at the end of this news brief for more details.

We thank you for partnership in 2003 and are excited about working with you to achieve your business goals and development outcomes for 2004.

We look forward to talking with you soon.
Warm Wishes

Katherine Edgar
Managing Director


At The SynergyGroup we pride ourselves on our responsiveness to industry development and change and are constantly seeking ways to improve our training methodology and delivery with innovative ideas and the most up-to-date industry practices. Part of our success in doing that is our constant exposure to the APAC Regions leading Department and Organisational heads from both a Commercial and Learning & Development perspective.

With this level of exposure comes the unearthing of better techniques of delivery, new technologies and methodologies that we employ into to our offering to you, our clients in providing leading edge, innovative learning solutions.

In wanting to share with you some of these ideas and technologies The SynergyGroup will be facilitating a number of forums, where combined with your own expertise and experience, a mix of industry specialists and our master facilitators will be invited to attend short ‘invitation only’ breakfast sessions at our Balmain Learning Centre to exchange ideas.

In brief there are two events to be held this Quarter, these are listed and briefly expanded on below.

The SynergyGroup ‘Learning Symposiums’ - we invite you- our clients to attend a symposium run buy our trainers on The SynergyGroups’ latest topics and strategies that deliver strong learning outcomes. The Symposium will provide you with the opportunity to meet our talented team of consultants and facilitators, and take away some fresh ideas that you can utilize within your businesses immediately.

‘The SynergyGroup Presents’ – those department heads among us whether in Sales, Marketing or Human Resources meet over breakfast to discuss issues that are topical to your discipline facilitated by The SynergyGroup and industry sector specialist. We will provide several topic options and by way of a poll the two topics nominated the most popular provide the basis of our presentation and following discussion around them.

All of the above events are to be staged at our Synergy Learning Centre in Balmain and run from 8am through to 9:30am. Refreshments and a light breakfast will be provided. We see this as a great opportunity to bring to into focus new ideas, processes and innovations that we as a collective group can share, learn and ultimately profit from within our own working environments.

Fill in our response form at the end of this news brief for more details

Please contact me about the Initiatives underway at The SynergyGroup this year.
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  Hot News:
The SynergyGroup Public
Workshops for 2004
The SynergyGroup 'Learning Symposium'
‘The SynergyGroup Presents’
'The SynergyGroup e-Campus'
  The SynergyGroup Consulting and Learning Solutions:
In House- customized in house professional development programs
Program Licensing – Volume Licensing of core Synergy Programs
Coaching and Consulting – Specialised individual and organizational consulting
Conference and Event facilitation
   

Comments/Inquiry
 




The SynergyGroup is pleased to announce our launch of public workshops commencing in March 2004. Synergy’s public workshop programs for Q1 and Q2 - 2004 include:

Persuasive Presentation Skills
2 days – February 26 ,27
or March 25, 26 or May 19, 20

Synergy Selling – 3 days
March 17, 18, 19 or April 19, 20, 21

Time Mgt & Personal Effectiveness
2 days – April 22, 23

Negotiation Skills
2 days – April 14, 15

Business Writing
1 day – May 26

Assertiveness & Conflict Resolution
2 days – May 5, 6

Quality Customer Satisfaction
2 days – May 25, 26 or June 8, 9

The SynergyGroup public workshops are intensive one-to three-day workshops which utilise The SynergyGroup’s proprietary learning and development content delivered via a blended learning approach.

The venue for all public programs is ‘The SynergyGroup Learning Centre’ in Balmain, a warehouse style space providing a creative and fun environment for participants to develop and update their professional skills.

Participants in The SynergyGroup’s public programs come from a wide range of organisations and industries and benefit greatly from group discussion, interaction and objective views of other course members. Feedback from participants of a pilot course in December 2003 highlighted interaction with others from diverse industries as key highlight/learning motivator.

Facilitators for all public programs are master facilitators with relevant and up-to-date skills who employ a variety of contemporary learning strategies for the highest quality learning and business outcomes. The SynergyGroup facilitators come from wide variety of industries including, IT&T, banking and finance, professional services, advertising and media, pharmaceutical and FMCG.

As with all of The SynergyGroup programs an extensive amount of time and effort goes into understanding the needs and capabilities of each participant prior to each workshop and the workshop content is then tailored to maximize learning outcomes for all participants.

Places are limited and filling quickly, so to reserve your place or places for your teams, simply fill in our response form at the end of this news brief for more details and course content.

Or contact our consultants on 92386633.

The SynergyGroup are proud to announce the availability of the Synergy e-Campus which provides complementary online learning modules for a range of Synergy Professional Development Programs.

For managers, e-Campus offers an effective Learning Management System (LMS) based on tracking, monitoring and learning measurement tools. Through quantitative and qualitative feedback on participants’ course progression and results e-Campus allows management to evaluate long term attitudinal and skill behavioural change and ROI.

For course participants, e-Campus programs provide on-going feedback and support learning gained during face-to-face programs. The e-Campus online environment features interactive exercises, simulations, and discussion forums which extend learning experiences outside of workshops and aim to reinforce understanding and application of course content.

The benefits from e-Learning include, cost reduction, engagement of participants, self guided and self paced learning and ongoing reinforcement, but in evaluating whether an e-learning solution is right for your organisation or employees, it is important to consider a few key issues before adding learning to your training program.

According to leading industry analysts, learning will be most effective when it is:

Integrated as part of a blended
training curriculum

Aligned with business processes
& objectives

Offered as part of an ongoing
training solution

The following range of Synergy Professional Development Programs supported on Synergy e-Campus modules include:

Synergy Selling Skills - Level 1 and 2

Synergy Time Management &
Personal Effectiveness

Synergy Customer Satisfaction

Synergy Consulting Skills

Synergy Conflict Resolution

Synergy Negotiation Skills –
Level 1 and 2

Synergy Coaching Skills

Synergy Persuasive Presentation
Skills – Level 1 and 2

We look forward to offering this dynamic service this year and for more information about The SynergyGroup e-Campus and how we can integrate online learning into your current development programs, please contact Stefan Gillard on 92386633, or fill in our response form at the end of this news brief for more details.

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84 MULLENS STREET, BALMAIN NSW 2041PH 02 9238 6633FAX 0298186430